Student Academic Understanding
Understand students' academic requirements, learning preferences, strengths, challenges, expectations, and areas requiring additional support.

Guide Students Beyond Admission Toward Academic Success
Role Overview
The Academic Counsellor focuses on understanding and supporting each student's academic needs throughout their tutoring journey. The role communicates with students, parents, and tutors to understand learning progress, identify challenges, gather feedback, and provide appropriate academic guidance. The position helps ensure that tutoring remains aligned with the student's learning requirements, academic goals, and evolving support needs.
Key Responsibilities
Understand students' academic requirements, learning preferences, strengths, challenges, expectations, and areas requiring additional support.
Provide appropriate academic guidance to students and parents based on learning needs, academic goals, progress, and tutoring requirements.
Identify learning gaps, recurring difficulties, subject-related concerns, and changing academic requirements through regular communication and feedback.
Monitor student engagement, learning progress, participation, and feedback to identify areas requiring attention or additional academic support.
Maintain regular communication with parents regarding academic experiences, learning concerns, progress observations, and relevant support requirements.
Communicate relevant academic feedback and student requirements to tutors and coordinate with them to support appropriate learning approaches.
Collect, document, and review feedback from students, parents, and tutors to understand service quality and ongoing learning requirements.
Identify academic or tutoring-related concerns and coordinate with the appropriate academic or internal team for suitable follow-up and resolution.
Support the alignment of tutoring with individual student needs, academic expectations, learning pace, and identified areas for improvement.
Maintain accurate records of student requirements, feedback, progress observations, follow-ups, and academic support activities within designated systems.
Requirements
Graduate or equivalent qualification preferred. A background in education, psychology, counselling, academic support, or a related field is an advantage.
Strong verbal and written communication skills with the ability to communicate clearly and professionally with students, parents, tutors, and internal teams.
Ability to listen actively, understand academic concerns, ask relevant questions, and provide clear and appropriate academic guidance.
Genuine interest in understanding individual learners and supporting their academic needs, confidence, engagement, and learning development.
Good understanding of school-level academics, common learning challenges, tutoring requirements, and the importance of personalised learning support.
Ability to build respectful and professional relationships with students, parents, tutors, and colleagues while handling different expectations appropriately.
Ability to identify learning concerns, recognise patterns in feedback, understand student requirements, and communicate relevant observations effectively.
Strong organisational skills with the ability to manage multiple students, follow-ups, feedback activities, and academic support requirements.
Comfortable using smartphones, email, messaging platforms, spreadsheets, digital forms, CRM/ERP systems, and other tools required for academic coordination.
Responsible, patient, organised, responsive, and committed to maintaining confidentiality, professional conduct, and consistent academic service standards.
Employee Benefits
Performance Recognition
Cross-Functional Exposure
Career Growth Opportunities
Professional Skill Development
Education & EdTech Exposure
Meaningful Educational Impact
Structured Onboarding & Training
Personalised Learning Experience
The Careers section provides information about current job openings, internships, career opportunities, workplace culture, hiring processes, and professional growth at Indian Mentors.
Indian Mentors is a personalised tutoring services organisation building a structured, technology-enabled academic ecosystem connecting students, parents, tutors, educators, institutions, and academic professionals.
Opportunities are available for college students, final-year students, recent graduates, freshers, experienced professionals, and candidates with relevant functional expertise, depending on the role.
Yes. Several roles may be suitable for freshers and early-career candidates, including selected academic, recruitment, support, HR, and technology positions.
If you are passionate about education, enjoy understanding student needs, and can guide families and learners with empathy and professionalism, apply to join the Academics & Learning Development team at Indian Mentors.