Indian Mentors team collaborating in a professional training session

Academic Counsellor

Guide Students Beyond Admission Toward Academic Success

Industry Type:
Education & EdTech
Department:
Academics
Employment Type:
Intern, Full-Time
Work Model:
Onsite
Experience:
Fresher

Role Overview

The Academic Counsellor focuses on understanding and supporting each student's academic needs throughout their tutoring journey. The role communicates with students, parents, and tutors to understand learning progress, identify challenges, gather feedback, and provide appropriate academic guidance. The position helps ensure that tutoring remains aligned with the student's learning requirements, academic goals, and evolving support needs.

Key Responsibilities

  • Student Academic Understanding

    Understand students' academic requirements, learning preferences, strengths, challenges, expectations, and areas requiring additional support.

  • Academic Guidance

    Provide appropriate academic guidance to students and parents based on learning needs, academic goals, progress, and tutoring requirements.

  • Learning Needs Assessment

    Identify learning gaps, recurring difficulties, subject-related concerns, and changing academic requirements through regular communication and feedback.

  • Student Progress Monitoring

    Monitor student engagement, learning progress, participation, and feedback to identify areas requiring attention or additional academic support.

  • Parent Communication

    Maintain regular communication with parents regarding academic experiences, learning concerns, progress observations, and relevant support requirements.

  • Tutor Coordination

    Communicate relevant academic feedback and student requirements to tutors and coordinate with them to support appropriate learning approaches.

  • Feedback Management

    Collect, document, and review feedback from students, parents, and tutors to understand service quality and ongoing learning requirements.

  • Academic Issue Identification

    Identify academic or tutoring-related concerns and coordinate with the appropriate academic or internal team for suitable follow-up and resolution.

  • Personalised Learning Support

    Support the alignment of tutoring with individual student needs, academic expectations, learning pace, and identified areas for improvement.

  • Academic Records & Reporting

    Maintain accurate records of student requirements, feedback, progress observations, follow-ups, and academic support activities within designated systems.

Requirements

  • Educational Qualification

    Graduate or equivalent qualification preferred. A background in education, psychology, counselling, academic support, or a related field is an advantage.

  • Communication Skills

    Strong verbal and written communication skills with the ability to communicate clearly and professionally with students, parents, tutors, and internal teams.

  • Counselling Ability

    Ability to listen actively, understand academic concerns, ask relevant questions, and provide clear and appropriate academic guidance.

  • Student-Centred Approach

    Genuine interest in understanding individual learners and supporting their academic needs, confidence, engagement, and learning development.

  • Academic Understanding

    Good understanding of school-level academics, common learning challenges, tutoring requirements, and the importance of personalised learning support.

  • Interpersonal Skills

    Ability to build respectful and professional relationships with students, parents, tutors, and colleagues while handling different expectations appropriately.

  • Observation & Analysis

    Ability to identify learning concerns, recognise patterns in feedback, understand student requirements, and communicate relevant observations effectively.

  • Coordination & Follow-Up

    Strong organisational skills with the ability to manage multiple students, follow-ups, feedback activities, and academic support requirements.

  • Technology Skills

    Comfortable using smartphones, email, messaging platforms, spreadsheets, digital forms, CRM/ERP systems, and other tools required for academic coordination.

  • Professionalism & Reliability

    Responsible, patient, organised, responsive, and committed to maintaining confidentiality, professional conduct, and consistent academic service standards.

Employee Benefits

  • Performance Recognition

  • Cross-Functional Exposure

  • Career Growth Opportunities

  • Professional Skill Development

  • Education & EdTech Exposure

  • Meaningful Educational Impact

  • Structured Onboarding & Training

  • Personalised Learning Experience

FAQs

Common questions about Careers

1. What is the Careers section of Indian Mentors?

The Careers section provides information about current job openings, internships, career opportunities, workplace culture, hiring processes, and professional growth at Indian Mentors.

2. What is Indian Mentors as an organisation?

Indian Mentors is a personalised tutoring services organisation building a structured, technology-enabled academic ecosystem connecting students, parents, tutors, educators, institutions, and academic professionals.

3. Who can apply for opportunities at Indian Mentors?

Opportunities are available for college students, final-year students, recent graduates, freshers, experienced professionals, and candidates with relevant functional expertise, depending on the role.

4. Does Indian Mentors hire freshers?

Yes. Several roles may be suitable for freshers and early-career candidates, including selected academic, recruitment, support, HR, and technology positions.

If you are passionate about education, enjoy understanding student needs, and can guide families and learners with empathy and professionalism, apply to join the Academics & Learning Development team at Indian Mentors.