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Admission Counsellor

Help Families Find the Right Learning Support

Industry Type:
Education & EdTech
Department:
Admissions
Employment Type:
Intern, Full-Time
Work Model:
Onsite
Experience:
Fresher

Role Overview

The Admission Counsellor is responsible for engaging with prospective students and parents, understanding their academic requirements, explaining suitable tutoring options, and supporting them throughout the admission journey. The role combines counselling, communication, follow-up, and relationship management to help families make informed decisions and complete the enrollment process.

Key Responsibilities

  • Lead & Enquiry Management

    Respond to enquiries from students and parents through assigned communication channels and maintain timely follow-ups.

  • Requirement Understanding

    Understand student academic needs, class, board, subjects, learning preferences, location, schedule, and tutoring expectations.

  • Academic Counselling

    Provide clear and relevant information about personalised tutoring services, learning support, tutor options, and applicable plans.

  • Plan Recommendation

    Recommend suitable tutoring solutions based on the student's academic requirements and family expectations.

  • Lead Qualification

    Evaluate enquiries based on requirements, suitability, readiness, and other defined admission criteria.

  • Follow-up & Relationship Management

    Maintain regular communication with prospective families and support them throughout the admission decision process.

  • Admission Conversion

    Coordinate the required steps for enrolment, payment, documentation, and admission confirmation.

  • CRM & Record Management

    Maintain accurate enquiry, follow-up, counselling, and admission records in the designated systems.

  • Internal Coordination

    Coordinate with academic, tutor recruitment, and operations teams to ensure accurate information and a smooth transition after admission.

  • Feedback & Reporting

    Record parent and student feedback, update lead status, and provide regular reports on enquiries, follow-ups, and admissions.

Requirements

  • Communication Skills

    Strong verbal and written communication with the ability to interact professionally with students and parents.

  • Counselling Ability

    Ability to understand requirements, ask relevant questions, explain solutions clearly, and guide families appropriately.

  • Customer Orientation

    A student- and parent-focused approach with patience, professionalism, and responsiveness.

  • Follow-up Discipline

    Ability to manage multiple enquiries, maintain follow-up schedules, and complete tasks within timelines.

  • Sales & Conversion Skills

    Basic understanding of lead management, counselling, conversion, and relationship building.

  • Digital Skills

    Comfortable using CRM systems, spreadsheets, communication platforms, and other basic digital tools.

  • Education Sector Interest

    Interest in education, tutoring, EdTech, student services, or academic support is preferred.

  • Experience

    Freshers may apply. Prior experience in admissions, counselling, sales, education, customer support, or related fields is an advantage.

Employee Benefits

  • Competitive fixed compensation

  • Performance-based incentives

  • Structured onboarding and role training

  • Performance recognition opportunities

  • Exposure to the Education & EdTech sector

  • Internal career development opportunities

  • Cross-functional academic and operational exposure

  • Professional and organised work environment

FAQs

Common questions about Careers

1. What is the Careers section of Indian Mentors?

The Careers section provides information about current job openings, internships, career opportunities, workplace culture, hiring processes, and professional growth at Indian Mentors.

2. What is Indian Mentors as an organisation?

Indian Mentors is a personalised tutoring services organisation building a structured, technology-enabled academic ecosystem connecting students, parents, tutors, educators, institutions, and academic professionals.

3. Who can apply for opportunities at Indian Mentors?

Opportunities are available for college students, final-year students, recent graduates, freshers, experienced professionals, and candidates with relevant functional expertise, depending on the role.

4. Does Indian Mentors hire freshers?

Yes. Several roles may be suitable for freshers and early-career candidates, including selected academic, recruitment, support, HR, and technology positions.

View all FAQs

If you enjoy communicating with families, understanding student needs, and helping learners find suitable academic support, apply to join the Admissions & Sales team at Indian Mentors.