Help & Support

You can contact the relevant Indian Mentors support or academic team to request updates to your profile information, subject to verification requirements.

Tutors can request profile updates through the applicable tutor panel or contact the tutor support team for assistance.

Demo rescheduling requests should be communicated to the relevant team within the applicable rescheduling timeframe and policy.

Session cancellations should be communicated to the support or coordination team within the applicable cancellation period.

Contact the academic/support team, explain the reason for replacement, and provide any relevant feedback. The team will review the request according to the applicable policy.

Check your internet connection, device, camera, microphone, and meeting access first. If the issue continues, contact the support team for assistance.

Contact the Indian Mentors support team with your registered details so the issue can be reviewed and resolved.

Depending on the service, Indian Mentors may accept digital payment methods such as UPI, cards, and net banking.

Parents can contact the support or academic team or use the applicable renewal option available through the platform.

Refund requests are reviewed according to the applicable Indian Mentors refund and cancellation policy. Users should contact support with their registration and payment details.

Complaints can be submitted through the support team or official communication channels. The concern will be directed to the appropriate department for review.

If an issue remains unresolved, you can request escalation through the designated support or management channel.

Indian Mentors' standard support hours are Monday to Saturday, 10:00 AM to 7:00 PM, subject to operational schedules.

You can contact us through phone, WhatsApp, email, or the website enquiry form for assistance with your service or account.